Shipping policy

Guaranteed safe + secure checkout
Your order will be sent within 12-48hours once we received order. We aim to offer you the best shipping options, no matter where you live.

Tracking information will be provided for all orders!


The time frame of an order delivery is divided into two parts:

To USA, we will ship from our US warehouse.

Shipping time:

Standard : Free Shipping ( 5-7 working day)

Priority  : Shipping (2-5 working day)

To other countries, it will ship from the warehouse near by you. 

Standard : Free Shipping ( 10-20 working days )

Priority  : Shipping (5-7 working days)

 

Failed Delivery 

If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender (SnoreLab) at the customers expense. The expense includes shipping costs and any duty and tax the package may have incurred; this amount will be deducted from the total of the order to be refunded.

Items Not Received But Tracking Shows Delivered
 

Please note we do not refund or replace items that are tracked as being delivered. For this reason, we always recommend that you get items delivered to a secure address

 

COVID-19 UPDATE

We're working around the current virus situation the best we can - operating as usual with no delays. We wish you all health and safety during these turbulent times...